Terms of Use

These Terms of Use explain the conditions for accessing and using this website. They should be read alongside the Privacy Policy and, when you make a purchase, the Terms of Purchase. For questions about the website or these terms, use the Contact page.

Using the Website Responsibly

Use the website for lawful browsing, shopping, and communication. Do not interfere with its operation, attempt unauthorized access, introduce harmful code, misuse another person’s information, or submit fraudulent orders or misleading service requests.

You may not use automated activity in a way that disrupts website availability, bypasses access controls, or extracts information you are not authorized to obtain. Security concerns should be reported through the Contact page without exploiting the issue or accessing unrelated information.

Accounts and Information You Submit

Provide accurate information when creating an account, placing an order, or contacting customer service. If an account is used, protect the associated password and notify us if you suspect unauthorized access. Do not share sensitive payment credentials or passwords through a contact message.

You must have authority to provide information relating to another person, such as a delivery recipient. The Privacy Policy explains how information relates to website use, orders, accounts, and customer service.

Website Content

Product descriptions, images, policy pages, and other website materials are intended to help you understand the available products and services. Read the relevant details before relying on them for a purchase decision. If something is unclear or appears incorrect, contact us for clarification.

Content may be protected by intellectual property rights. Except where applicable law allows otherwise, permission is required to reproduce, distribute, alter, or commercially reuse protected materials. Ordinary browsing and the use of information to evaluate a personal purchase do not give you ownership of website content.

Product Information and Personal Decisions

Website information should be considered together with the information supplied with an item. Images may appear differently because of screen settings or lighting. Review descriptions, sizes, ingredients, and intended uses where relevant.

General product information is not a substitute for individualized professional advice. If you have a question concerning personal suitability or a specific requirement, seek the appropriate information before purchasing. These statements do not exclude rights concerning inaccurate descriptions or defective goods.

Purchases and Published Service Terms

Purchases are governed by the Terms of Purchase and the applicable order policies. All prices and order transactions are in USD.

Orders are dispatched within 1–3 days, with estimated delivery in 6–12 days. All products qualify for free shipping, with no minimum order requirement. We cover the related customs duties, import charges, and associated delivery charges, so customers are not required to make additional shipping or customs payments beyond the order total.

The return window is 60 days following delivery. Refund processing takes 5–10 days after the returned order has been received and the refund approved. Refer to the Shipping Policy and Refund Policy for the relevant processes.

Other Services and External Links

Some website functions may involve other service providers, such as payment, delivery, or embedded features. A link or connection to another service does not mean that this website controls all of its content or operations. Review any terms or privacy information presented by a service before using it.

This does not remove our responsibilities for orders placed with us or prevent you from contacting us about a problem involving your purchase.

Availability and Corrections

Website access may occasionally be affected by maintenance, technical problems, or events outside normal operations. If an interruption prevents you from accessing an order or obtaining assistance, use the Contact page when access is available again.

Information may be corrected or updated when an error is identified. A correction does not automatically remove rights associated with an existing purchase. Where an issue affects an order, the relevant purchase policies and applicable consumer protections continue to apply.

Access Restrictions and Your Rights

Access may be restricted where reasonably necessary to address misuse, unauthorized activity, or a security threat. Any restriction should be considered separately from legitimate rights concerning a purchase, refund, or privacy request.

Nothing in these terms excludes liability or restricts a right where applicable law does not permit that exclusion or restriction. These terms do not require you to give up mandatory consumer protections.

Changes and Contact

The current version of these terms is available on this page. Changes apply to website use going forward, subject to applicable notice requirements and the protections that apply to existing transactions.

For website questions, policy clarification, or assistance with a concern, reach us through the Contact page.